Mr Jones Casino Privacy Policy
This Privacy Policy explains how Mr Jones Casino, accessible at mrjonescasino-uk.uk, collects, uses, stores, and protects your personal data. We are committed to handling your information responsibly and in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will never sell your personal data to third parties for their own marketing purposes. This policy applies to all visitors, registered players, and anyone who contacts us. Please read it carefully so you understand your rights and how we handle your information.
Data We Collect
We collect personal data in the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity data | Full name, date of birth, nationality | Account registration & age verification |
| Contact data | Email address, phone number, postal address | Communication & account management |
| Financial data | Payment method details, transaction history | Processing deposits & withdrawals |
| Technical data | IP address, browser type, device information | Security, fraud prevention & site performance |
| Usage data | Pages visited, games played, session duration | Service improvement & responsible gambling monitoring |
| Verification data | Passport, driving licence, utility bills | KYC compliance & AML obligations |
Legal Basis for Processing
We process your personal data on the following legal grounds under UK GDPR:
- Contractual necessity — to provide you with the gaming services you have requested
- Legal obligation — to comply with UKGC licensing conditions, AML regulations, and tax reporting requirements
- Legitimate interests — to prevent fraud, maintain security, and improve our platform
- Consent — for optional marketing communications, which you may withdraw at any time
Cookies & Tracking Technologies
Mr Jones Casino uses cookies and similar technologies to operate the site, remember your preferences, and analyse traffic patterns. Cookies fall into three categories:
- Essential cookies — required for the site to function; cannot be disabled
- Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics); enabled by default but can be opted out
- Marketing cookies — used to deliver relevant advertising; only placed with your explicit consent
You can manage cookie preferences via the cookie consent tool displayed on your first visit, or through your browser settings at any time.
Data Sharing & Third Parties
We do not sell your personal data. We may share it with trusted third parties only where necessary:
- Payment processors and banking partners to handle transactions
- Identity verification and KYC service providers
- Regulatory authorities, including the UKGC and HMRC, where legally required
- Fraud prevention agencies and credit reference bureaus
- Cloud infrastructure and IT service providers bound by strict data processing agreements
Data Retention
We retain personal data for as long as your account is active and for a minimum of five years after account closure, in line with UK anti-money-laundering legislation. Certain records may be retained longer where required by law or ongoing legal proceedings. When data is no longer needed, it is securely deleted or anonymised.
Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — request deletion of your data, subject to legal retention obligations
- Right to restriction — ask us to limit how we process your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — for any processing based solely on your consent
To exercise any of these rights, contact our Data Protection Officer via the email address listed on the Contact page. We will respond within 30 days.
Data Security
We implement industry-standard technical and organisational measures to protect your personal data, including SSL/TLS encryption for all data transmitted between your device and our servers, access controls limiting staff access to data on a need-to-know basis, regular security audits and penetration testing, and secure encrypted storage for sensitive documents. Despite these measures, no system is entirely without risk. If you suspect your account has been compromised, contact us immediately.
Contact & Complaints
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer through the Contact page on mrjonescasino-uk.uk. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.